Selected Case Studies
Selected implementation work
Clear records of the business problem, the system delivered, and the operational change that followed.
BloomChat: AI-on-enterprise platform
Built with an IT managed services provider and expanded into client environments, BloomChat turned scattered account context into a repeatable AI implementation platform for mid-market companies.
What we delivered
- Built with an MSP serving companies across LA, Orange County, and out-of-state markets
- Expanded into onboarded client environments across dozens of industries
- Supported 1,000+ automations for reporting, proposals, lookup, intake, and follow-up
- Gave executives workflow visibility across reports, proposals, and account context
Curate: Preference Intelligence
A matchmaking platform rebuilt around feedback-aware recommendations, helping human teams learn from subjective preference instead of freezing it into static filters.
What we delivered
- Turned post-match feedback into structured preference updates
- Combined profile context, conversational notes, visual signals, and match outcomes
- Supported human matchmakers instead of replacing sensitive judgment
- Created a reusable pattern for any high-nuance recommendation product
eDaters: Product Stabilization
A gaming social platform moved from fragile prototype risk toward a managed product foundation, connecting database modernization, cloud deployment, and monetization mechanics.
What we delivered
- Moved the product away from brittle local database assumptions
- Created a more maintainable production environment and deployment path
- Reduced dependency on a single departed technical owner
- Connected premium actions to product logic through tokens, VIP status, and visibility mechanics
Sales Intake Intelligence
A law firm sales and intake team turned scattered lead context into prepared conversations, shorter discovery calls, and stronger conversion from paid demand.
What we delivered
- Prepared reps with lead source, intake answers, and CRM context before calls
- Reduced repeated discovery by separating known facts from true qualification gaps
- Improved manager visibility into call patterns, objections, and missed follow-up
- Created a reusable pattern for any team converting marketing demand into sales conversations
Enterprise Legal Systems
A personal injury law firm connected marketing attribution, telecom routing, intake, operations, finance, and AI workflows during a $70M to $250M scale-up.
What we delivered
- Reduced 1,000+ Zapier automations to 7 while migrating infrastructure to AWS
- Piped verified signed-contract data back to Google Ads, Meta, TikTok, CTV, and other platforms
- Reduced client cancellations by 94%, protecting $25M+ in annual revenue
- Eliminated 250,000 manual hours annually and reached measured adoption across 350+ employees
The Crash Data Project
An independent civic research platform created and operated by Meru AI that turns changing California crash records into a traceable public map and research resource.
What we delivered
- Preserved public source fields and revision history for audit and backfill
- Standardized severity, vehicle, city, and road labels through versioned rules
- Resolved records against ZCTA boundaries and OpenStreetMap road references
- Prepared BigQuery marts for maps, trends, vehicle signals, and market review
Implementation guidance
Want the strategy behind the systems?
The Guides hub explains how Meru evaluates AI opportunities, builds around business context, and turns case study proof into implementation decisions.
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